How useful is reading examples of successful grant applications?

This article is prompted by a couple of twitter conversations around a Times Higher Education article which quotes Ross Mounce, founding editor of Research Ideas and Outcomes, who argues for open publication at every stage of the research process, including (successful and unsuccessful) grant applications. The article acknowledges that this is likely to be controversial, but it got a few of us thinking about the value of reading other people’s grant applications to improve one’s own.

I’m asked about this a lot by prospective grant applicants – “do you have any examples of successful applications that you can share?” – and while generally I will supply them if I have access to them, I also add substantial caveats and health warnings about their use.

The first and perhaps most obvious worry is that most schemes change and evolve over time, and what works for one call might not work in another. Even if the application form hasn’t changed substantially, funder priorities – both hard priorities and softer steers – may have changed. And even if neither have changed, competitive pressures and improved grant writing skills may well be raising the bar, and an application that got funded – say – three or four years ago might not get funding today. Not necessarily because the project is weaker, but because the exposition and argument would now need to be stronger. This is particularly the case for impact – it’s hard to imagine that many of the impact sections on RCUK applications written in the early days of impact would pass muster now.

The second, and more serious worry, is that potential applicants take the successful grant application far too seriously and far too literally. I’ve seen smart, sensible, sophisticated people become obsessed with a successful grant application and try to copy everything about it, whether relevant or not, as if there was some mystical secret encoded into the text, and any subtle deviation would prevent the magic from working. Things like… the exact balance of the application, the tables/diagrams used or not used (“but the successful application didn’t have diagrams!”), the referencing system, the font choice, the level of technical detail, the choice and exposition of methods, whether there are critical friends and/or a steering group, the number of Profs on the bid, the amount of RA time, the balance between academic and stakeholder impact.

It’s a bit like a locksmith borrowing someone else’s front door key, making as exact a replica as she can, and then expecting it to open her front door too. Or a bit like taking a recipe that you’ve successfully followed and using it to make a completely different dish by changing the ingredients while keeping the cooking processes the same. Is it a bit like cargo cult thinking? Attempting to replicate an observed success or desired outcome by copying everything around it as closely as possible, without sufficient reflection on cause and effect? It’s certainly generalising inappropriately from a very small sample size (often n=1).

But I think – subject to caveats and health warnings – it can be useful to look at previously successful applications from the same scheme. I think it can sometimes even be useful to look at unsuccessful applications. I’ve changed my thinking on this quite a bit in the last few years, when I used to steer people away from them much more strongly. I think they can be useful in the following ways:

  1. Getting a sense of what’s required. It’s one thing seeing a blank application form and list of required annexes and additional documents, it’s another seeing the full beast. This will help potential applicants get a sense of the time and commitment that’s required, and make sensible, informed decisions about their workload and priorities and whether to apply or not.
  2. It also highlights all of the required sections, so no requirement of the application should come as a shock. Increasingly with the impact agenda it’s a case of getting your ducks in a row before you even think about applying, and it’s good to find that out early.
  3. It makes success feel real, and possible, especially if the grant winner is someone the applicant knows, or who works at the same institution. Low success rates can be demoralising, but it helps to know not only that someone, somewhere is successful, but that someone here and close by has been successful.
  4. It does set a benchmark in terms of the state of readiness, detail, thoroughness, and ducks-in-a-row-ness that the attentive potential applicant should aspire to at least equal, if not exceed. Early draft and early stage research applications often have larger or smaller pockets of vaguery and are often held together with a generous helping of fudge. Successful applications should show what’s needed in terms of clarity and detail, especially around methods.
  5. Writing skills. Writing grant applications is a very different skill to writing academic papers, which may go some way towards explaining why the Star Wars error in grant writing is so common. So it’s going to be useful to see examples of that skill used successfully… but having said that, I have a few examples in my library of successes which were clearly great ideas, but which were pretty mediocre as examples of how to craft a grant application.
  6. Concrete ideas and inspiration. Perhaps about how to use social media, or ways to engage stakeholders, or about data management, or other kinds of issues, questions and challenges if (and only if) they’re also relevant for the new proposal.

So on balance, I think reading (funder and scheme) relevant, recent, and highly rated (even if not successful) funding applications can help prospective applicants…. provided that they remember that what they’re reading and drawing inspiration from is a different application from a different team to do different things for different reasons at a different time.

And not a mystical, magical, alchemical formula for funding success.

Getting research funding: the significance of significance

"So tell me, Highlander, what is peer review?"
“I’m Professor Connor Macleod of the Clan Macleod, and this is my research proposal!”

In a excellent recent blog post, Lachlan Smith wrote about the “who cares?” question that potential grant applicants ought to consider, and that research development staff ought to pose to applicants on a regular basis.

Why is this research important, and why should it be funded? And crucially, why should we fund this, rather than that? In a comment on a previous post on this blog Jo VanEvery quoted some wise words from a Canadian research funding panel member: “it’s not a test, it’s a contest”. In other words, research funding is not an unlimited good like a driving test or a PhD viva where there’s no limit to how many people can (in principle) succeed. Rather, it’s more like a job interview, qualification for the Olympic Games, or the film Highlander – not everyone can succeed. And sometimes, there can be only one.

I’ve recently been fortunate enough to serve on a funding panel myself, as a patient/public involvement representative for a health services research scheme. Assessing significance in the form of potential benefit for patients and carers is a vitally important part of the scheme, and while I’m limited in what I’m allowed to say about my experience, I don’t think I’m speaking out of turn when I say that significance – and demonstrating that significance – is key.

I think there’s a real danger when writing – and indeed supporting the writing – of research grant applications that the focus gets very narrow, and the process becomes almost inward looking. It becomes about improving it internally, writing deeply for subject experts, rather than writing broadly for a panel of people with a range of expertise and experiences. It almost goes without saying that the proposed project must convince the kinds of subject expert who will typically be asked to review a project, but even then there’s no guarantee that reviewers will know as much as the applicant. In fact, it would be odd indeed if there were to be an application where the reviewers and panel members knew more about the topic than the applicant. I’d probably go as far as to say that if you think the referees and the reviewers know more than you, you probably shouldn’t be applying – though I’m open to persuasion about some early career schemes and some very specific calls on very narrow topics.

So I think it’s important to write broadly, to give background and context, to seek to convince others of the importance and significance of the research question. To educate and inform and persuade – almost like a briefing. I’m always badgering colleagues for what I call “killer stats” – how big is the problem, how many people does it affect, by how much is it getting worse, how much is it costing the economy, how much is it costing individuals, what difference might a solution to this problem make? If there’s a gap in the literature or in human knowledge, make a case for the importance or potential importance in filling that gap.

For blue skies research it’s obviously harder, but even here there is scope for discussing the potential academic significance of the possible findings – academic impact – and what new avenues of research may be opened out, or closed off by a decisive negative finding which would allow effort to be refocused elsewhere. If all research is standing on the shoulders of giants, what could be seen by future researchers standing on the shoulders of your research?

It’s hugely frustrating for reviewers when applicants don’t do this – when they don’t give decision makers the background and information they need to be able to draw informed conclusions about the proposed project. Maybe a motivated reviewer with a lighter workload and a role in introducing your proposal may have time to do her own research, but you shouldn’t expect this, and she shouldn’t have to. That’s your job.

It’s worth noting, by the way, that the existence of a gap in the literature is not itself an argument for it being filled, or at least not through large amounts of scarce research funding. There must be a near infinite number of gaps, such as the one that used to exist about the effect of peanut butter on the rotation of the earth – but we need more than the bare fact of the existence of a gap – or the fact that other researchers can be quoted as saying there’s a gap – to persuade.

Oh, and if you do want to claim there’s a gap, please check google scholar or similar first – reviewers, panel members (especially introducers) may very well do that. And from my limited experience of sitting on a funding panel, there’s nothing like one introducer or panel member reeling of a list of studies on a topic where there’s supposedly a gap (and which aren’t referenced in the proposal) to finish off the chance of an application. I’ve not seen enthusiasm or support for a project sucked out of the room so completely and so quickly by any other means.

And sometimes, if there aren’t killer stats or facts and figures, or if a case for significance can’t be made, it may be best to either move on to another idea, or a different and cheaper way of addressing the challenge. While it may be a good research idea, a key question before deciding to apply is whether or not the application is competitive for significance given the likely competition, the scale of the award, the ambition sought by the funder, and the number of successful projects to be awarded. Given the limits to research funding available, and their increasing concentration into larger grants, there really isn’t much funding for dull-but-worthy work which taken together leads to the aggregation of marginal gains to the sum of human knowledge.I think this is a real problem for research, but we are where we are.

Significance may well be the final decider in research funding schemes that are open to a range of research questions. There are many hurdles which must be cleared before this final decider, and while they’re not insignificant, they mainly come down to technical competence and feasibility. Is the methodology not only appropriate, but clearly explained and robustly justified? Does the team have the right mix of expertise? Is the project timescale and deliverables realistic? Are the research questions clearly outlined and consistent throughout? All of these things – and more – are important, but what they do is get you safely though into the final reckoning for funding.

Once all of the flawed or technically unfeasible or muddled or unpersuasive or unclear or non-novel proposals have been knocked out, perhaps at earlier stages, perhaps at the final funding panel stage, what’s left is a battle of significance. To stand the best chance of success, your application needs to convince and even inspire non-expert reviewers to support your project ahead of the competition.

But while this may be the last question, or the final decider between quality projects, it’s one that I’d argue potential grant applicants should consider first of all.

The significance of significance is that if you can’t persuasively demonstrate the significance of your proposed project, your grant application may turn out to be a significant waste of your time.

ESRC success rates 2014/2015 – a quick and dirty commentary

"meep meep"
Success rates. Again.

The ESRC has issued its annual report and accounts for the financial year 2014/15, and they don’t make good reading. As predicted by Brian Lingley and Phil Ward back in January on the basis of the figures from the July open call, the success rate is well down – to 13% –  from the 25% I commented on last year , 27% on 2012-13 and 14% of 2011-2012.

Believe it or not there is a staw-grasping positive way of looking at these figures… of which more later.

This research professional article has a nice overview which I can’t add much to, so read it first. Three caveats about these figures, though…

  • They’re for the standard open call research grant scheme, not for all calls/schemes
  • They relate to the financial year, not the academic year
  • It’s very difficult to compare year-on-year due to changes to the scheme rules, including minimum and maximum thresholds which have changed substantially.

In previous years I’ve focused on how different academic disciplines have got on, but there’s probably very little to add. You can read them for yourself (p. 38), but the report only bothers to calculate success rates for the disciplines with the highest numbers of applications – presumably beyond that there’s little statistical significance. I could be claiming that it’s been a bumper year for Education research, which for years bumped along at the bottom of the league table with Business and Management Studies in terms of success rates, but which this year received 3 awards from 22 applications, tracking the average success rate. Political Science and Socio-Legal Studies did well, as they always tend to do. But it’s generalising from small numbers.

As last year, there is also a table of success rates by institution. In an earlier section on demand management, the report states that the ESRC “are discussing ways of enhancing performance with those HEIs where application volume is high and quality is relatively weak”. But as with last year, it’s hard to see from the raw success rate figures which these institutions might be – though of course detailed institutional profiles showing the final scores for applications might tell a very different story. Last year I picked out Leeds (10/0), Edinburgh (8/1), and Southampton (14/2) as doing poorly, and Kings College (7/3), King Leicester III (9/4), Oxford (14/6) as doing well – though again, one more or less success changes the picture.

This year, Leeds (8/1) and Edinburgh (6/1) have stats that look much better. Southampton doesn’t look to have improved (12/0) at all, and is one of the worst performers. Of those who did well last year, none did so well this year – Kings were down to 11/1, Leicester 2/0, and Oxford 11/2. Along with Southampton, this year’s poor performers were Durham (10/0), UCL (15/1)  and Sheffield (11/0) – though all three had respectable enough scores last time. This year’s standouts were Cambridge at 10/4. Perhaps someone with more time than me can combine success rates from the last two years, and I’m sure someone at the ESRC already has….

So… on the basis of success rates alone, probably only Southampton jumps out as doing consistently poorly. But again, much depends on the quality profile of the applications being submitted – it’s entirely possible that they were very unlucky, and that small numbers mask much more slapdash grant submission behaviour from other institutions. And of course, these figures only relate to the lead institution as far as I know.

It’s worth noting that demand management has worked… after a fashion.

We remain committed to managing application volume, with
the aim of focusing sector-wide efforts on the submission
of a fewer number of higher quality proposals with a
genuine chance of funding. General progress is positive.
Application volume is down by 48 per cent on pre-demand
management levels – close to our target of 50 per cent.
Quality is improving with the proportion of applications now
in the ‘fundable range’ up by 13 per cent on pre-demand
management levels, to 42 per cent. (p. 21).

I remember the target of reducing the numbers of applications received by 50% as being regarded as very ambitious at the time, and even if some of it was achieved by changing scheme rules to increase the minimum value of a grant application and banning resubmissions, it’s still some achievement. Back in October 2011 I argued that the ESRC had started to talk optimistically about meeting that target after researcher sanctions (in some form) had started to look inevitable. And in November 2012 things looked nicely on track.

But reducing brute numbers of applications is all very well. But if only 42% of applications are within the “fundable range”, then that’s a problem because it means that a lot of applications being submitted still aren’t good enough.This is where there’s cause for optimism – if less than half of the applications are fundable, your own chances should be more than double the average success rate – assuming that your application is of “fundable” quality. So there’s your good news. Problem is, no-one applies who doesn’t think their application is fundable.

Internal peer review/demand management processes are often framed in terms of improving the quality of what gets submitted, but perhaps not enough of a filtering process. So we refine and we polish and we make 101 incremental improvements… but ultimately you can’t polish a sow’s ear. Or something.

Proper internal filtering is really, really hard to do – sometimes it’s just easier to let stuff from people who won’t be told through and see if what happens is exactly what you think will happen, which it always is. There’s also a fine line (though one I think that can be held and defended) between preventing perceived uncompetitive applications from doing so and impinging on academic freedom. I don’t think telling someone they can’t submit a crap application is infringing their academic freedom, but any such decisions need to be taken with a great deal of care. There’s always the possibility of suspicion of ulterior motives – be it personal, be it subject or methods-based prejudice, or senior people just overstepping the mark and inappropriately imposing their convictions (ideological, methodological etc) on others. Like the external examiner who insists on “more of me” on the reading list….

The elephant in the room, of course, is the flat cash settlement and the fact that that’s now really biting, and that there’s nowhere near enough funding to go around for all of the quality social science research that’s badly needed. But we can’t do much about that – and we can do something about the quality of the applications we’re submitting and allowing to be submitted.

I wrote something for research professional a few years back on how not to do demand management/filtering processes, and I think it still stands up reasonably well and is even quite funny in places (though I say so myself). So I’m going to link to it, as I seem to be linking to a disproportionate amount of my back catalogue in this post.

A combination of a new minimum of £350k for the ESRC standard research grants scheme and the latest drop in success rates makes me think it’s worth writing a companion piece to this blog post about potential ESRC applicants need to consider before applying, and what I think is expected of a “fundable” application.

Hopefully something for the autumn…. a few other things to write about first.

ESRC – sweeping changes to the standard grants scheme

The ESRC have just announced a huge change to their standard grants scheme, and I think it’s fair to say that it’s going to prove somewhat controversial.

At the moment, it’s possible to apply to the ESRC Standard Grant Scheme at any time for grants of between £200k and £2million. From the end of June this year, the minimum threshold will raise from £200k to £350k, and the maximum threshold will drop from £2m to £1m.

Probably those numbers don’t mean very much to you if you’re not familiar with research grant costing, but as a rough rule of thumb, a full time researcher for a year (including employment costs and overheads) comes to somewhere around £70k-80k. So a rough rule of thumb I used to use was that if your project needed two years of researcher time, it was big enough. So… for £350k you’d probably need three researcher years, a decent amount of PI and Co-I time, and a fair chunk of non-pay costs. That’s a big project. I don’t have my filed in front of me as I’m writing this, so maybe I’ll add a better illustration later on.

This isn’t the first time the lower limit has been raised. Up until February 2011, there used to be a “Small Grants Scheme” for projects up to £200k before that was shut, with £200k becoming the new minimum. The argument at the time was that larger grants delivered more, and had fewer overheads in terms of the costs of reviewing, processing and administering. And although the idea was that they’d help early career researchers, the figures didn’t really show that.

The reasons given for this change are a little disingenuous puzzling. Firstly, this:

The changes are a response to the pattern of demand that is being placed on the standard grants scheme by the social science community. The average value of a standard grant application has steadily increased and is now close to £500,000, so we have adjusted the centre of gravity of the scheme to reflect applicant behaviour.

Now that’s an interesting tidbit of information – I wouldn’t have guessed that the “average value” would be that high, but you don’t have to be an expert in statistics (and believe me, in spite of giving 110% in maths class at school I’m not one) to wonder what “average” means, and further, why it even matters. This might be an attempt at justification, but I don’t see why this provides a rationale for change.

Then we have this….

The changes are also a response to feedback from our Grant Assessment Panels who have found it increasingly difficult to assess and compare the value of applications ranging from £200,000 to £2 million, where there is variable level of detail on project design, costs and deliverables. This issue has become more acute as the number of grant applications over £1 million has steadily increased over the last two years. Narrowing the funding range of the scheme will help to maintain the robustness of the assessment process, ensuring all applications get a fair hearing.

I have every sympathy for the Grant Assessment Panel members here – how do you choose between funding one £2m project and funding 10 x £200k projects, or any combination you can think of? It’s not so much comparing apples to oranges as comparing grapes to water melons. And they’re right to point out the “variable” level of detail provided – but that’s only because their own rules give a maximum of 6 A4 page for the Case for Support for projects under £1m and 12 for those over. If you think that sounds superficially reasonable, then notice that it’s potentially double the space to argue for ten times the money. I’ve supported applications of £1m+ and 12 sides of A4 is nowhere near enough, compared to the relative luxury of 6 sides for £200k. This is a problem.

In my view it makes sense to “introduce an annual open competition for grants between £1 million and £2.5 million”, which is what the ESRC propose to do. So I think there’s a good argument for lowering the upper threshold from £2m to £1m and setting it up as a separate competition. I know the ESRC want to reduce the number of calls/schemes, but this makes sense. As things stand I’ve regularly steered people away from the Centres/Large Grants competition towards Standard Grants instead, where I think success rates will be higher and they’ll get a fairer hearing. So I’d be all in favour of having some kind of single Centres/Large/Huge/Grants of Unusual Size competition.

But nothing here seems to me to be an argument for raising the lower limit.

But finally, I think we come to what I suspect is the real reason, and judging by Twitter comments so far, I’m not alone in thinking this.

We anticipate that these changes will reduce the volume of applications we receive through the Standard Grants scheme. That will increase overall success rates for those who do apply as well as reducing the peer review requirements we need to place on the social science community.

There’s a real problem with ESRC success rates, which dropped to 10% in the July open call, with over half the “excellent” proposals unfunded. This is down from around 25% success rates, much improved in the last few years. I don’t know whether this is a blip – perhaps a few very expensive projects were funded and a lot of cheaper ones missed out – but it’s not good news. So it’s hard not to see this change as driven entirely by a desire to get success rates up, and perhaps an indication that this wasn’t a blip.

In a recent interview with Adam Smith of Research Professional, Chief Exec Jane Eliot recently appeared to rule out the option of individual sanctions which had been threatened if institutional restraint failed to bring down the number of poor quality applications and it appears that the problem is not so much poor quality applications as lots of high quality applications, not enough money, plummeting success rates, and something needing to be done.

All this raises some difficult questions.

  • Where are social science researchers now supposed to go for funding for projects whose “natural size” is between £10k (British Academy Small Grants) and £350k, the proposed new minimum threshold? There’s only really the Leverhulme Trust, whose schemes will suit some project types and but not others, and they’re not exclusively a social science funder.
  • Where will the next generation of PIs to be entrusted with £350k of taxpayer’s money have an opportunity to cut their teeth, both in terms of proving themselves academically and managerially?
  • What about career young researchers? At least here we can expect a further announcement – there has been talk of merging the ‘future leaders scheme’ into Standard Grants, so perhaps there will be a lower minimum for them. But we’ll see.
  • Given that the minimum threshold has been almost doubled, what consultation has been carried out? I’m just a humble Business School Research Manager (I mean I’m humble, my Business School is outstanding, obviously) so perhaps it’s not surprising that this the first I’ve heard. But was there any meaningful consultation over this? Is there any evidence underpinning claims for the efficiency of fewer, longer and larger grants?
  • How do institutions respond? I guess one way will be to work harder to create bigger gestalt projects with multiple themes and streams and work packages. But surely expectations of grant getting for promotion and other purposes need to be dialled right back, if they haven’t been already. Do we encourage or resist a rush to get applications in before the change, at a time when success rates will inevitably be dire?

Of course, the underlying problem is that there’s not enough money in the ESRC’s budget to support excellent social science after years and years of “flat cash” settlements. And it’s hard to see what can be done about that in the current political climate.

Using Social Media to Support Research Management – ARMA training and development event

Last week I gave a brief presentation at a training and development event organised by ARMA (Association of Research Managers and Administrators) entitled ‘Using Social Media to Support Research Management’. Also presenting were Professor Andy Miah of the University of Salford, Sierra Williams of the LSE Impact of Social Sciences blog, Terry Bucknell of Altmetric. and Phil Ward of Fundermentals and the University of Kent.   A .pdf of my wibblings as inflicted can be found here.

I guess there are three things from the presentation and from the day as a whole that I’d pick out for particular comment.

Firstly, if you’re involved in research management/support/development/impact, then you should be familiar with social media, and by familiar I don’t mean just knowing the difference between Twitter and Friends Reunited – I mean actually using it. That’s not to say that everyone must or should dash off and start a blog – for one thing, I’m not sure I could handle the competition. But I do think you should have a professional presence on Twitter. And I think the same applies to any academics whose research interests involve social media in any way – I’ve spoken to researchers wanting to use Twitter data who are not themselves on Twitter. Call it a form of ethnography if you like (or, probably better, action research), I think you only really understand social media by getting involved – you should “inhabit the ecosystem”, as Andy Miah put it in a quite brilliant presentation that you should definitely make time to watch.

I’ve listed some of the reasons for getting involved, and some of the advantages and challenges, in my presentation. But briefly, it’s only by using it and experiencing for yourself the challenge of finding people to follow, getting followers, getting attention for the messages you want to transmit, risking putting yourself and your views out there that you come to understand it. I used to just throw words like “blog” and “twitter” and “social media engagement” around like zeitgeisty confetti when talking to academic colleagues about their various project impact plans, without understanding any of it properly. Now I can talk about plans to get twitter followers, strategies to gain readers for the project blog, the way the project’s social media presence will be involved in networks and ecosystems relevant to the topic.

One misunderstanding that a lot of people have is that you have to tweet a lot of original content – in fact, it’s better not to. Andy mentioned a “70/30” rule – 70% other people’s stuff, 30% yours, as a rough rule of thumb. Even if your social media presence is just as a kind of curator – finding and retweeting interesting links and making occasional comments, you’re still contributing and you’re still part of the ecosystem, and if your interests overlap with mine, I’ll want to follow you because you’ll find things I miss. David Gauntlett wrote a really interesting article for the LSE impact blog on the value of “publish, then filter” systems for finding good content, which is well worth a read. Filtering is important work.

The second issue I’d like to draw out is an issue around personal and professional identity on Twitter. When Phil Ward, Julie Northam, David Young and I gave a presentation on social media at the ARMA conference in 2012, many delegates were already using Twitter in a personal capacity, but were nervous about mixing the personal and professional. I used to think this was much more of a problem/challenge than I do now. In last week’s presentation, I argued that there were essentially three kinds of Twitter account – the institutional, the personal, and what I called “Adam at work”. Institutional wears a shirt and tie and is impersonal and professional. Personal is sat in its pants on the sofa tweeting about football or television programmes or politics. Adam-at-work is more ‘smart casual’ and tweets about professional stuff, but without being so straight-laced as the institutional account.

Actually Adam-at-Work (and, for that matter You-at-Work) are not difficult identities to work out and to stick to. We all manage it every day.  We’re professional and focused and on-topic, but we also build relations with our office mates and co-workers, and some of that relationship building is through sharing weekend plans, holidays, interests etc. I want to try to find a way of explaining this without resorting to the words “water cooler” or (worse) “banter”, but I’m sure you know what I mean. Just as we need to show our human sides to bond with colleagues in everyday life, we need to do the same on Twitter. Essentially, if you wouldn’t lean over and tell it to the person at the desk next to you, don’t tweet about it. I think we’re all well capable of doing this, and we should trust ourselves to do it. By all means keep a separate personal twitter account (because you don’t want your REF tweets to send your friends to sleep) and use that to shout at the television if you’d like to.

I think it’s easy to exaggerate the dangers of social media, not least because of regular stories about people doing or saying something ill-advised. But it’s worth remembering that a lot of those people are famous or noteworthy in some way, and so attract attention and provocation in a way that we just don’t. While a footballer might get tweeted all kinds of nonsense after a poor performance, I’m unlikely to get twitter-trolled by someone who disagrees with something I’ve written, or booed while catching a train. Though I do think a football crowd style crescendo of booing might be justified in the workplace for people who send mass emails without the intended attachment/with the incorrect date/both.

Having said all that… this is just my experience, and as a white male it may well be that I don’t attract that kind of negative attention on social media. I trust/hope that female colleagues have had similar positive experiences and I’ve no reason to think they haven’t, but I don’t want to pass off my experience as universal. (*polishes feminist badge*).

The third thing is to repeat an invitation which I’ve made before – if anyone would like to write a guest post for my blog on any topic relevant to its general themes, please do get in touch. And if anyone has an questions about twitter, blogging, social media that they think I might have a sporting chance of answering, please ask away.